We offer free shipping on products valued over $499. We can ship to virtually any address in the lower 48 states. Alaska and Hawaii may require additional fees.

If you are in a remote area or a location that is not accessible by a large freight truck, additional charges may apply. We can also arrange for you to pick up the product at a local terminal.

For international sales, we can ship to an international shipping terminal in the lower 48 states arranged by you. From that point forward, you are responsible for shipping and the product.

Once the product is received at the shipping terminal, we are no longer responsible for any damage that may occur after that point.

We will pay the return shipping costs if the return is a result of our error, such as receiving an incorrect or defective item.

If you need to return an item, contact us at info@modlivingspaces.com with your order number and details about the product you would like to return. We will respond with return instructions.

• Returns must be requested within 30 days of the product's delivery.
• The product must be in new, unused condition and returned in the original packaging.
• Built-to-order items and custom-made items are not eligible for return for any reason.
• All returns must be arranged with us and assigned a Return Authorization number.
• Our items ship from multiple warehouses, so they must be returned to the correct location.
• The customer is responsible for returning the product to the correct warehouse in new condition and in the original packaging.
• We strongly suggest obtaining a tracking number and purchasing shipping insurance for returned items.
• Please forward tracking information to info@modlivingspaces.com to assist with processing your return.
• If the product is received in unacceptable condition, we reserve the right to deny the return.
• Once we receive, inspect, and approve the return, we will issue a credit to the original form of payment.
• Credits are usually visible on your credit card statement within 3-5 business days.
• Please allow 1-2 weeks after delivery of the returned item for inspection and refund processing.

Please thoroughly inspect your products immediately upon delivery. Keep the original packaging until you have confirmed that the product is satisfactory.

If a product arrives damaged or with missing parts, contact us immediately. Pictures of the damaged item are required before a resolution can be determined.

You must contact us within 24 hours from the date of delivery to report damaged or missing items.

After 48 hours, the product cannot be reported as damaged, defective, missing parts, or returned for exchange or refund.